Privacy Policy

Welcome to WEAR VALLEY (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring your personal information is handled in a secure and responsible manner.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://wearvalley.store, make purchases, or interact with us. Our business is located and operated in Punjab, Pakistan, and we comply with applicable Pakistani privacy and consumer protection laws.

📌 1. Information We Collect

We may collect the following types of personal information:

a) Personal Information

Full name
Email address
Phone number
Shipping and billing address
CNIC (if required for verification or delivery)

b) Order and Payment Data

Order details and purchase history
Payment information (Note: We do not store your card or banking details. All payments are handled securely by third-party processors.)

c) Website Usage Data

IP address
Browser and device type
Pages visited and time spent on site
Referrer (how you found our website)
Cookies and analytics data

📦 2. How We Use Your Information

We use the data we collect to:

Process and deliver your orders
Send order updates and confirmations
Provide customer service and support
Improve website performance and user experience
Send promotional emails and offers (if you opt-in)
Fulfill legal and regulatory obligations

🔐 3. How We Protect Your Data

Your personal data is stored securely, and we use the following measures to keep it safe:

SSL encryption on our website
Secure hosting and database practices
Limited internal access to customer information
Verified third-party payment gateways

🍪 4. Cookies & Tracking

We use cookies and similar technologies to:

Keep your shopping cart saved
Track website performance and visitor behavior
Offer a better browsing experience.

You can disable cookies anytime in your browser settings.

📤 5. Sharing Your Information

We do not sell or rent your personal data.

We may share it only with:

Delivery partners (e.g., courier services)
Payment processors (e.g., credit/debit payment services)
Technical and marketing service providers (for order updates or email communication)
Government or legal authorities, if required by law

🌍 6. International Data Transfers

Some of your data may be processed or stored on secure servers outside Pakistan, but always under strict data protection agreements.

👤 7. Your Rights

You have the right to:

Request access to your data
Correct or update your personal information
Request deletion of your data
Unsubscribe from promotional emails or SMS

📅 8. Data Retention

We retain customer data only for as long as necessary for order fulfillment, customer service, and legal obligations. After that, your data is safely deleted.

📬 9. Marketing Communications

You may receive promotional messages via email or SMS if you opt in. You can unsubscribe at any time using the unsubscribe link in the message or by contacting us directly.

🏛️ 10. Governing Law

This policy is governed by the laws of Punjab, Pakistan. Any disputes arising from this policy will be handled under the jurisdiction of Pakistani courts.

📞 11. Contact Information

If you have any questions about this Privacy Policy or how we manage your data, feel free to contact us.